Solving India’s problem of jobless growth

Jobless growth is a multi-cause, systemic problem. Tackling each cause individually will backfire. A more effective solution is to develop a synergistic policy-matrix

Arun Maira

[Photograph by Gerd Altmann under Creative Commons]

There is an old and wise saying, “If you do not know where you are going, you will end up somewhere else.” “Achhe Din” will come into the lives of Indians when they have dignified livelihoods with decent incomes. The number one priority of the Indian government must be much faster generation of more, and better jobs. The Indian economy’s growth, in terms of GDP, is the highest in the world at present. However, it is one of the slowest in the world in creating jobs. The employment elasticity of the Indian economy (the rate of jobs growth in relation to GDP growth) has been less than the global average from 2000 to 2010. The average employment elasticity of the global economy was 0.3 in this period, while India’s was only 0.2. Even more worrying is the declining trend of employment elasticity of India’s growth. It declined from 0.44 in the five years 1999-00 to 2004-05, to only 0.01 in 2004-05 to 2009-10—close to jobless growth. The government’s sights must be fixed on the generation of more jobs as the principal goal, rather than the growth of GDP. Otherwise the Indian economy will produce more GDP and not jobs.

While the Indian government is pressing on the accelerator to induce more job growth, with its Make in India, Skill India, and Start-Up India campaigns, technological advances may be throwing a spanner in the works. Rapid advances in digital technologies and automation are displacing people from work in all sectors of the economy—in manufacturing, in services, and even in knowledge industries. Studies in the USA and Australia estimate that by 2035, 35% of all work in their economies will be automated and this can impact over 50% of present employment. The International Labor Organization (ILO) says, in its Future of Work Report, “The unfurling technological revolution…is so far-reaching in its labor-replacing potential that it is inherently different from what has been experienced in the past.”

Jobless growth of the Indian economy is a ‘5C’ problem: a Complicated Condition Created by Combinations of Causes

Jobless growth of the Indian economy is a ‘5C’ problem: a Complicated Condition Created by Combinations of Causes. Automation is adding another complication to the problem. Silver bullet solutions cannot solve such systemic problems with multiple causes, nor can conventional management approaches. The conventional management approach for solving a complex problem is to break it down into its parts and then address each of them. A tough CEO may say, “Tell me the six things to fix; I will charge six teams with relevant experts in them to fix them; and I will make sure I chase the teams to get these things done.” Sounds like an effective way to solve a big problem, except that it often makes the problem much worse. Fixes often backfire because the interactions among causes are not understood. Therefore, a fix of one part of the problem makes another part worse, and the whole system’s performance declines.

Fixes often backfire because the interactions among causes are not understood.

A person with poor health often has a 5C problem—a complicated condition created by combinations of causes. Many symptoms of the poor health may appear in different parts of the body. Specialists are brought in to treat each of the problems: the weak heart, the poor digestion, the mental anxiety. Often, when a specialist relieves the mental anxiety with a strong medicine, its side effects can make the digestion worse. Then an intestinal specialist may prescribe the latest drug to treat that condition. Which may affect the heart. The sub-systems of the body are parts of an interconnected system. Increasingly, what is missing in modern medicine is a general physician (GP) who has the skill to comprehend the whole system.

Jobless growth can have multiple causes. Consider just five of these: unskilled people, insufficient investment, difficulty of doing business, rigidity in labour laws (difficulties in firing employees), and inadequate (or inappropriate) social security systems. Each of these requires a solution. Therefore, separate ministries are charged with the development of policies and their implementation to address these problems. Then, their progress is closely monitored as it should be. And a competition between them begins. Which is the best ministry, and the best minister? Competitiveness can make cooperation, which is vital to solve 5C problems, even more difficult to obtain.

If the big goal for skill development—skilling up several hundred young people within a few years, which is the goal of the new skills ministry—is achieved before jobs are available for these skilled persons, it will make the social and political problem of joblessness worse, though the skills ministry will have met its goal. Rallying more investments before ease of doing business improves will create more disappointed investors with more stories of the difficulty of doing business in India, which will make it even more difficult to attract more investors. The introduction of new technologies will require new skills which will be learned mostly on the job where the new technologies are being applied. Flexibility in hiring and firing will reduce employers’ incentives to train their workers. And, more flexibility for employers before social security systems are improved will create social and political pressures against the reform of labour laws. When the system is not considered as an integrated one, there will be many fixes that will backfire and prevent the generation of more jobs faster.

Jobless growth, in spite of high GDP, now complicated by advances in labour-displacing automation, is a 5C problem. 5C problems require ‘5S’ solutions. 5S solutions proceed through three broad stages. First, understand the System. Then, project plausible Scenarios of the future states of the system. Thereafter, Steer Synergistic Solutions.

“Generative Scenario Planning” is a 5S methodology which is much better suited for solving India’s 5C job growth problem than are conventional approaches to policy formulation and implementation. In the first step of generative scenario planning, diverse experts and stakeholders are brought together to brainstorm what are the forces complicating the situation. Each, like the blind men around the elephant, can see a part of the whole picture. Putting their perspectives together, they can see a bigger picture emerging, in which they will find questions to explore. This step is akin to the view a good GP would take of the condition of the body. A good GP generates a good hypothesis or two, and then recommends that a few tests be conducted to understand the condition better, before beginning any treatment.

Similarly, in the second step of the generative scenario process, a few, potentially high- impact factors that require to be much better understood are examined, by consulting relevant experts and gathering data. In the third step, the interactions among these forces are examined to develop a model of the system. The system model focuses on the interactions among the forces. By focusing on the interactions, it anticipates fixes that can backfire which conventional management approaches that pursue solutions in silos are often blind too. It also enables the solutions to the parts to be modulated, to reduce any unintended bad effects good solutions to one part could have on another. The system model also helps to locate the ‘high leverage’ points, or ‘pivotal’ points in the system. Concerted action at these points can cause the system to take a different course into the future.

With these insights—a broad system model, and its pivotal points—plausible scenarios can be projected of the future. If the forces play out in one way, with action at the pivotal points, then one scenario can emerge. If, on the other hand, other actions, or no actions are taken at the pivotal points, other scenarios can emerge. Scenarios are not predictions of the future. They are guides to what is likely to emerge if some actions are taken, and if forces play out as they may. Scenarios provide a steering mechanism, by providing directions for policies, and by analysing the early warning signals that should be watched out for. They are tools for Steering Synergistic Solutions.

The solution to India’s need to create more jobs faster is to urgently apply a more effective process to develop a good, synergistic policy-matrix. Generative scenario planning, a 5S process for 5C problems, provides a good framework.

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Murali Iyengar on Jun 20, 2016 12:26 p.m. said

Good analysis of the problem. However, I was expecting Mr. Maira to suggest a solution. Just discussing the problem from various angles, is not of much use.

Sudipto Patra on Jun 16, 2016 10:46 a.m. said

The diagnosis and analogy are excellent. However, the 5S process of "Generative Scenario Planning" could very easily lead to analysis-paralysis for a country of India's size, diversity, irreverence, fear of unknown, and reluctance to change. We are already in an ICU situation with an impending multiple organ failure scenario. Vital signals have to be improved before any serious intervention. My perception is that MGNREGA was a good idea to improve vital statistics before considering further intervention. However, it needed two things - one, scaling up of the Act to urban poor and jobless to build cities and city needs while firmly solving corruption and poor implementation issues on the way and two, rapidly plan and execute the next phase of treatment in terms of mainstreaming the jobless into the economy, which was completely missing. Am not sure whether in their hand-to-mouth existence we can encourage the youth to take up honing skills, at the end of which there might be a job, provided investors pump in money, based on the reforms that the government can implement, which in turn might make the hired worker jobless without notice, which in turn will be taken care of by the social safety net - that is missing in the first place. Separately, competition versus collaboration remains our ultimate dilemma, more so with western style of management becoming a panacea for everything.

Vedant Desai on Jun 15, 2016 7:47 a.m. said

Very greate article... You are well versed with systems thinking of which I am a student myself. Can you suggest some books on the subject of systems thinking.

About the author

Arun Maira
Arun Maira

Former Chairman, BCG India & Member, Planning Commission

Former Member, Planning Commission of India
Former Chairman, Boston Consulting Group, India
Chancellor, Central University of Himachal Pradesh
Chairman, HelpAge International

Any discussion on policy and the future of India is enriched with Arun Maira’s views, and not just because he was a member of the Planning Commission of India for five years till June 2014. Arun is one of those rare people who have held leadership positions in both, the private as well as the public sector, bringing a unique perspective on how the two can work together to foster growth for India. He has led three rounds of participative and comprehensive scenario building for the future of India: in 1999 (with the Confederation of Indian Industry), 2005 (with the World Economic Forum), and 2011 (with the Planning Commission).

In his career spanning five decades, Arun has led several organisations, including the Boston Consulting Group in India. In the early part of his career, he spent 25 years in the Tata Group at various important positions. He was also a member of the Board of Tata Motors (then called TELCO). After leaving the Tatas, Arun joined Arthur D Little Inc (ADL), the international management consultancy, in the US, where he advised companies across sectors and geographies on their growth strategies and handling transformational change.

Another decade later, Arun was back in India, this time as the Chairman of the Boston Consulting Group, a position he held for eight years till 2008. The other leadership positions he has held include being the chairman of Axis Bank Foundation and Save the Children, India. He was also board member of the India Brand Equity Foundation, the Indian Institute of Corporate Affairs, and the UN Global Compact, and WWF India.

Recognising his astute understanding of both macro as well as micro policy issues, Arun has been involved in several government committees and organisations, including the National Innovation Council. He has been on the board of several companies as well as educational institutions and has chaired several national committees of the Confederation of Indian Industries.

In 2009, Arun was appointed as a member of the Planning Commission, which is led by the Prime Minister of India. At this minister-level position, he led the development of strategies for the country on issues relating to industrialisation and urbanisation, and drove the formulation of policies and programmes in these areas. He also advised the Commission on its future role.

With his vast experience and expertise, Arun is indeed a thought leader. He is invited to speak at various forums and has written several books that capture his insights.

His recent books include Redesigning the Aeroplane While Flying: Reforming Institutions (published in May 2014), Remaking India: One Country, One Destiny;Transforming Capitalism: Improving the World for Everyone, and Shaping the Future: Aspirational Leadership in India and Beyond.

His most recent book, An Upstart in Government: Journeys of Change and Learning (Rupa), was published in August 2016. The theme of the book is: the progress of nations and organizations has to be a cooperative endeavour. A good society is one that enables each individual to realize his or her aspirations. Everyone must cooperate to create such a society. The book should be of great interest to leaders in government, in the private sector, and in civil society organizations also. For they must all create better cooperation systems within their enterprises and with each other too.

His new book, Listening for Well-Being: Conversations with People Not Like Us, is now on the stands.

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