For a platform, how much control is too much control?
Commercial platforms that grew on the internet—from Facebook to Twitter, Airbnb to Oyo, Uber to Ola, Swiggy to Zomato—are struggling to find a balance
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Zomato Gold: A crisis that was waiting to happen
The Zomato Gold membership programme was a runaway success, but the inherent conflict at the heart of the scheme has sparked off a huge battle between the aggregator and restaurants. For Zomato, shifting the focus of diners from discounts to loyalty may be the best way forward
This Week in Disruptive Tech
The man and the machine
August 19, 2019: A roundup of news and perspectives on disruptive technology from around the world. In this issue: AI-assisted app development, solar roads, biofuels, micro ATMs and brain-AI integration
How to battle a demand slowdown
In a slowdown, consumers become more choosy. Are auto majors doing enough to develop and launch next generation cars that today’s consumers find desirable?
What leaders need to do to capture value from innovation in the digital era
Innovation is easier in the digital era. Yet, capturing value from innovation is becoming more challenging. This calls for the leader’s role to change to that of chief experimenter
An inquiry into Agility
Implementing agile principles isn’t easy. It needs leaders who feel secure letting go of power and trusting the team to discover where may answers lie
The Gist
‘The power of coaching is to offer a different perspective’
Google’s Eric Schmidt, Jonathan Rosenberg and Alan Eagle share what they learnt from their mentor, legendary coach Bill Campbell, in their book ‘Trillion Dollar Coach’
Not AI alone but AI + ethics
AI systems may be making important decisions that will fundamentally affect the lives of Indians. For AI to be truly transformative though, its ethical biases need to be rooted out
Algorithmic War is upon us
China and the US are already locked in a race to become the AI superpower. China seems to have a lead. It is creating an ecosystem for AI through state sponsorship and the innovations by entrepreneurial ventures
Virtuoso
The unintended consequences of technology and why it matters
In this podcast, Wharton professor Kartik Hosanagar talks about how automated decisions affect billions and what consumers can do to take back control, can a VC firm be a Pixar of VC firms, and the organisational changes Google made to become AI-first
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