New Rules of Business
What successful companies do to win customer loyalty
Companies like Amazon, IKEA and Ritz-Carlton are proactive in anticipating customer's needs and nipping problems in the bud
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Dispatches from China
Why Costco's online-first approach in China is a smart strategy
Its virtual store allows it to test the waters without making a big investment and by riding the wave of the country's e-commerce boom
Rajesh Patil is building a different kind of real estate firm - and reaping the rewards
The maverick chairman of leading Pune-based realtor Kolte-Patil Developers is scripting a transformation story that's turned every known precept on its head and made him an outcast in his own industry
Lessons from the House of Tata on Technology and Innovation
There are increasing signs of breakthroughs that could provide disproportionate returns to Tata companies
Confessions of a practising journalist
The state of journalism today came about because my tribe misused the power vested in them.
The Gist
What you can learn on leadership and career success from The Real-Life MBA
PepsiCo India's CEO shares insights from Jack and Suzy Welch's latest book
New Rules of Business
Are you asking the right question?
Observe, articulate the pain point and ask an audacious question that seeks to convert the problem into a solution
New Rules of Business
How to turn problems into solutions
Lessons from low-cost carriers and the gin market in India
The Gist
The Attacker's Advantage
Pepsico’s CEO shares lessons from Ram Charan's book on how business leaders grapple with uncertainty
Strategic Intent
Who's eating your lunch?
In the new world of digitization, if you don’t disrupt your own business, it could take a start-up with just 50 people backed by venture capital money to blow a huge hole in your business.
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