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Tag : ikea

New Rules of Business

What successful companies do to win customer loyalty
  • Rajesh Srivastava
  • May 04, 2015 4:05p.m.
  • Strategy and Innovation
What successful companies do to win customer loyalty

Companies like Amazon, IKEA and Ritz-Carlton are proactive in anticipating customer's needs and nipping problems in the bud

  • Read Time : 6 mins
  • Tags
  • Amazon
  • Customer satisfaction
  • Ritz-Carlton
  • Brand advocates
  • IKEA
  • Behavioural economics
  • Jeff Bezos
  • Big Data

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