This Week in Disruptive Tech | December 3, 2020: A roundup of news and perspectives on how technology is shaping the future, here in India and across the world

• Read Time : 5 mins

• Tags
• Zoom
• Timnit Gebru
• Microsoft Teams
• Slack
• COVID-19
• Salesforce
• disruptive imitation
• Jio Meet

To build an Indian software product company from Chennai is tough. Freshdesk did it. And it is now taking the fight to its US rival Zendesk.

• Read Time : 11 mins

• Tags
• Zoho
• Freshdesk
• Zendesk
• SaaS
• United Airways
• Salesforce
• Girish Mathrubootham
• Customer service