Sridhar Vembu built Zoho by questioning the conventional wisdom. For the longest time, no one took much notice. But now people are curious about what makes him—and Zoho—tick

• Read Time : 28 mins

• Tags
• learning from doing
• software products
• SaaS
• Girish Mathrubootham
• Zoho Schools of Learning
• Soichiro Honda
• Zoho
• organisational culture
• Sridhar Vembu
• PREMIUM CONTENT
• cloud services
• culture of autonomy and trust

A new set of winners and losers are poised to emerge from the ashes of the pandemic. And a wall of foreign capital is pouring in to fund a slew of digital startups. A peek into what 2021 portends

• Read Time : 16 mins

• Tags
• SaaS
• Digital Economy
• The Great Reset
• Covid-19
• NBU apps
• Super app
• digital payments
• formalisation of economy
• Startup
• regulating technology
• trendspotting
• Capital
• China
• kiranas
• Disruption
• Entrepreneurship

To build an Indian software product company from Chennai is tough. Freshdesk did it. And it is now taking the fight to its US rival Zendesk.

• Read Time : 11 mins

• Tags
• Customer service
• Zendesk
• SaaS
• Girish Mathrubootham
• Salesforce
• United Airways
• Zoho
• Freshdesk