A new set of winners and losers are poised to emerge from the ashes of the pandemic. And a wall of foreign capital is pouring in to fund a slew of digital startups. A peek into what 2021 portends

• Read Time : 16 mins

• Tags
• China
• SaaS
• Digital Economy
• The Great Reset
• Capital
• regulating technology
• Disruption
• Covid-19
• trendspotting
• NBU apps
• kiranas
• Super app
• formalisation of economy
• Entrepreneurship
• digital payments
• Startup

To build an Indian software product company from Chennai is tough. Freshdesk did it. And it is now taking the fight to its US rival Zendesk.

• Read Time : 11 mins

• Tags
• Zendesk
• SaaS
• Freshdesk
• Customer service
• Zoho
• Salesforce
• United Airways
• Girish Mathrubootham