Sridhar Vembu built Zoho by questioning the conventional wisdom. For the longest time, no one took much notice. But now people are curious about what makes him—and Zoho—tick

• Read Time : 28 mins

• Tags
• Sridhar Vembu
• Soichiro Honda
• cloud services
• software products
• learning from doing
• SaaS
• culture of autonomy and trust
• Zoho
• organisational culture
• Zoho Schools of Learning
• Girish Mathrubootham

A new set of winners and losers are poised to emerge from the ashes of the pandemic. And a wall of foreign capital is pouring in to fund a slew of digital startups. A peek into what 2021 portends

• Read Time : 16 mins

• Tags
• Digital Economy
• digital payments
• Disruption
• formalisation of economy
• Startup
• regulating technology
• Entrepreneurship
• SaaS
• Capital
• Covid-19
• Super app
• kiranas
• China
• NBU apps
• trendspotting
• The Great Reset

To build an Indian software product company from Chennai is tough. Freshdesk did it. And it is now taking the fight to its US rival Zendesk.

• Read Time : 11 mins

• Tags
• United Airways
• SaaS
• Salesforce
• Girish Mathrubootham
• Customer service
• Zoho
• Freshdesk
• Zendesk