Why customers behave the way they do and what you can do to influence their behaviour

• Read Time : 4 mins

• Tags
• The Economist
• loss aversion
• Amazon Prime
• fear of regret
• expert bias
• Starbucks
• Bagpiper whisky
• Sensodyne
• Behavioural science
• scarcity effect
• OnePlus
• Zara
• sunk cost fallacy
• social proof