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Tag : howard-schultz

New Rules of Business

How to reduce cost and gain competitive advantage
  • Rajesh Srivastava
  • Jul 08, 2015 7:07a.m.
  • Strategy and Innovation
How to reduce cost and gain competitive advantage

Here's how Starbucks' Howard Schultz did it and lessons from the mistakes Dell made

  • Read Time : 4 mins
  • Tags
  • Asus
  • Cost reductions
  • Howard Schultz
  • Starbucks
  • Dell
  • Customer facing costs

New Rules of Business

Why you should treat your employees as well as your customers
  • Rajesh Srivastava
  • Jul 01, 2015 5:07a.m.
  • Strategy and Innovation
Why you should treat your employees as well as your customers

Skilled, knowledgeable employees help their companies gain enduring competitive advantage

  • Read Time : 4 mins
  • Tags
  • Tony Hsieh
  • Zappos
  • Howard Schultz
  • Ritz-Carlton
  • Starbucks
  • Domino's Pizza
  • Customer satisfaction
  • Herbert Kelleher
  • Southwest Airlines

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