Naresh Goyal’s miscalculations, how technology amplifies human bias and what makes entrepreneurs entrepreneurial
Tag : jet-airways
Behind Naresh Goyal’s wilful blindness
New Rules of Business
Reputation Management: What to Do When Your Brand Is Hit by a Scandal
As Mattel and Airbnb's Brian Chesky showed, an unconditional apology and self-penalization work
The Learned Life
We live in a connected world where ignorance is not an excuse. KV Kamath is a case in point.